Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
Our complaints procedure
If in the unfortunate circumstance there is any aspect with the service you are unhappy with, then please contact the solicitor dealing your matter. If you are unwilling to do this or feel that the matter is too serious, then you should write to the Complaints Department of Waller Pollins Goldstein. Alternatively you can contact the Legal Ombudsman 0300 555 0333
What will happen next?